Frequently Asked Questions
Everything you need to know about our curiously awesome fashion.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear fast.
What is your return policy for apparel?
We offer a 30-day return window for unworn and unwashed clothing with original tags attached. Please note that certain 'mystery' items or final sale products may be ineligible for return.
How do I know which size to order?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Do you ship your fashion items internationally?
Yes, we ship to many countries worldwide! International shipping rates and delivery times vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Vat19 gift cards.
How should I care for my Vat19 apparel?
To keep your items looking awesome, we recommend machine washing cold with like colors and tumbling dry on low. Specific care instructions are printed on the inner neck label of each garment.